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Library Ambassadors: Home

This guide contains materials distributed at the Student Mentor Library Ambassador training.

Presentation Materials

Additional Resources (Optional)

General Outline

Hello Library Ambassadors! Welcome to Spring 2025!

As we begin receiving Ambassador visit requests, I wanted to go ahead and provide you with a general outline of what your visit will look like. 

Each visit will be different depending on student questions, and you don't have to fill exactly 45 minutes. Your visit may be shorter than that. 

Introductions (5-10 min)

Introduce yourself. Talk about clubs you're in, your experience as a student, etc. 

Ask students what they already know about the library. Have they used it before, and for what? This is the chance for a bit of discussion. You can view the Library Demo Outline document for more details. 

Library Tutorial (10 min)

This is where you'll go through the library tutorial we went through together. Try to stay close to the script, but feel free to add anything you feel might be useful for students to know. 

Library Kahoot! (10 min)

Navigate to the Kahoot website, login, and begin the game. Login ahead of time if possible for better presentation flow. Refer to the Library Ambassador Kahoot document to the left for login credentials and details. As you're playing the game, encourage students and explain the correct answers. Once the game is over, congratulate the winners and thank them for playing. 

Student Mentoring Program (5-10 min)

This is where you'll talk about the student mentoring program, what it is, how to join, your experience in it, etc. 

Questions/Library FAQ (5-10 min)

Now you'll open it up to questions. Only answer questions you know, you don't want to give incorrect information. If someone asks a question you don't know, please refer them to a librarian. If you don't get many questions, you can go over the list of common questions on the Best Practices and Common Questions hand out I provided you. 

IMPORTANT: After you are finished, distribute the Library Ambassador Visit Survey. Make sure you set aside around 5 minutes at the end to distribute it, allow students to complete it, and collect it. Return completed surveys to me; you can give them to the front desk staff and I'll receive them. 

After the Visit

Following the visit, I'd like for you to schedule a brief meeting with me. This meeting will be a sort of debrief, where you can let me know how the visit went and any feedback you have. We can meet virtually or in person. Since you present in pairs, only one of you has to schedule the appointment. You can schedule a visit with me using the research appointment feature on the website or emailing me directly: william.ortiz@csusb.edu. 

 

Again, practice at least once before the actual visit. Not everything may go perfectly, and that's okay. 

Barbara and I are here to support you with any questions you may have. Please feel free to reach out! 

About the Program

Library Ambassadors (LAs) are trained in the basics of the Pfau Library, including services available to new students and how to find resources for common assignments. LAs present this information to first-year students in select courses and share their personal experiences with doing research at CSUSB. Each class visit will be approximately 45 minutes. This is an opportunity to show off your public speaking skills, share your own experiences as a student, and promote programs and events that are meaningful to you. It will also look great on a resume! 

First year courses you may visit this year:

  • Written Comm (English): ENG 1050, 1070, HON 1100
  • Oral Comm (Comm Studies): COMM 1006, HON 1300
  • US History (History): HIST 1460
  • First Year Seminar (offered through various departments)
  • Freshman Learning Community (Undergraduate Studies): USTD 1000A

Zoom Sessions Survey

If you are assigned a Zoom session, please direct students to the following link after the session for their survey. You can post it in the Zoom chat. 

https://csusb.az1.qualtrics.com/jfe/form/SV_d50BX62hh3KEPiu

Contact Me

If you have any questions, feel free to contact me. My contact info is as follows:

William.Ortiz@csusb.edu

909-537-7791