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Pfau Library Services During Campus Closure: Check Out a Book, a DVD, or Audio-Visual Equipment

Information on library services & resources available during the campus's COVID-19 closure

Request CSUSB-owned items as well as books from other CSU libraries!

  • Request books from Pfau Library's main collection and DVDs (sorry, no textbooks from Course Reserves!)
  • Audio-visual equipment owned by the Pfau Library Multimedia Center.
  • Books from other CSU libraries (obtained through the CSU+ service).

How to Request a Book or DVD from the Pfau Library

  1. Type your keywords into the OneSearch database, then click Books & Media (CSUSB).
    A title search for Mammoth Hunters in OneSearch.
  2. Sign in to OneSearch (My Library Account).  The link is in the blue menu bar at the top right.
    The sign in link.
  3. Click on the title of the book you want.
    In the results list, each title is a link to further information about the item.
  4. If you signed in, you should see a Request link next to the location information. Click it.
    (NOTE: If you signed in but you don't see a request link, then either the item is not eligible for requesting or you are not a currently registered CSUSB student or current CSUSB employee.)

    The "request" link displays above the book's location information.
  5. Any information on the form is optional. Click REQUEST to submit the form. 
  6. The form includes some optional fields, but you only need to click REQUEST to submit it.

You will receive a confirmation message that your request has been submitted. 

You are limited to 5 requests per day.

How to Request a Book From Another CSU Library

If you don't find the book you need at this library, you can request a book owned by another CSU library. Use the CSU+ request option. 
Follow the directions in our guide, Get Books from Other CSU Libraries.

How to Request Audio-Visual Equipment from LMMC

Follow the directions on our Check Out Audio-Visual Equipment page.

Equipment will be requested online, picked up on Thursdays, returned the following Monday, and cleaned then quarantined until the following Thursday, when a new borrower may pick it up. This cycle will repeat throughout Fall Semester.

How Long Will It Take?

If it's an item the Pfau Library owns, please allow at least 2 working days.

If it's a book coming from another CSU library (CSU+ service), please allow 1-3 weeks. Delivery from other CSUs is delayed due to campus closures! 

Library staff will retrieve the book(s) and place them in a locker. Then, when your book(s) or other item(s) are ready for you to pick up, they will send you an email with:

  • The number of the locker.
  • The code to open the locker.
  • Instructions for opening the locker.
  • The last day the items will be available to pick up. You will have 3 days from the date of the email to get your items!

Items ready for pickup are already checked out to you.

Where to Pick Up Your Items

Lockers are located just inside the unlocked outer doors at the north entrance to the library.

The north entrance faces the mountains and the Center for Global Innovation. The nearest parking is in Lot N.

Lockers A, B, and C side by side in the north entry vestibule of Pfau Library.

Locker Keypad and Instructions


Close up view of the locker keypad.


  1. Go to Locker # indicated in the email.
  2. Tap in Locker Code. Note: The keypads are very sensitive, you may have to type in the code more than once for it to register.
  3. Tap the key marked “ZEPHYR”
  4. Turn the knob to open the locker.

Where to Return Your Items

Return books & DVDs in our Library Return Boxes (book drops). There is a drive-up library return box at the University Parkway entrance to campus. Find it in the turnaround, across from the flagpoles.

LMMC equipment should be returned according to the instructions in the email you received when you borrowed the equipment.